ALDITURISMO – EXPLORAÇÃO TURISTICA SA (AP Hotels & Resorts) respects your privacy.

This Privacy Policy describes who we are, for what purposes we can use your data, how we treat them, with whom and for how long we keep them, as well as ways to contact us and exercise your rights.

WHO WE ARE?
Your data will be processed by Alditurismo – Exploração Turistica SA, legal entity number 507 947 843, with address in Rocha Baixi Água – Apartado 6115, telephone number +(351) 289 540 100, hereinafter “AP Hotels & Resorts” or “our business society”. Alditurismo – Exploração Turística SA, get to know the other Hotel Units that are part of the AP Hotels & Resorts Group:

Cabanas Park - Exploração Hoteleira Lda.
Rua Tuberária Major, Cabanas de Tavira, 8800- 591 Tavira, Portugal
Tax ID: 514 199 644

Eva - Sociedade Hoteleira SA
Avenida da República nº1, 8000-078 Faro, Portugal
Tax ID: 502 027 908

Maria Nova - Sociedade Hoteleira SA
Rua António Pinheiro nº17, 8800-323 Tavira, Portugal
Tax ID: 513 847 863

Rochaoriental - Sociedade Hoteleira SA
Av Tomás Cabreira, Praia da Rocha, 8500- 802 Portimao, Portugal
Tax ID: 500 480 109

Vicfalésia - Sociedade Hoteleira SA
Rua do Pinhal Açoteias, Praia da Falésia, 8200- 593 Albufeira, Portugal
Tax ID: 501 949 224

LEGISLATION
The processing of personal data of users carried out by AP Hotels & Resorts, as well as the sending of communications carried out by means of communication, are in compliance with national and community legislation in force, namely EU Regulation 2016/679 (General Regulation of Data Protection).

WHY DO WE PROCESS YOUR INFORMATION?
AP Hotels & Resorts is responsible for processing personal data and will only process your personal data when:

1. You have a legitimate interest in doing so, namely to:
The. To maintain the pre-contractual or contractual relationship with our company;
B. Booking management;
w. Check-in, invoicing and payment;
d. Compliance with legal standards;
It is. Pursuit of legitimate interests of our business society (namely security of people and goods, product development event);
f. Response to requests for information and requests (quote requests, booking confirmations, etc.);
g. For the provision of own services (provision of services and adequacy of treatments in the SPA's, management of preferences for smokers/non-smokers, preferred floor, disabled mobility, newspapers and magazines, etc.);
H. To be able to contact our corporate society via email;
i. To inform our business society about activities, campaigns, promotions, events, among others;
j. To carry out questionnaires on the quality of the services we offer, as well as to carry out loyalty actions.

Provided that, in each case, our interest complies with applicable law and your rights.

2. Has obtained your consent to process your personal data for specific, explicit and legitimate purposes; and/or

3. It is necessary to comply with contractual obligations and legal obligations that apply to you.

WHY DO WE PROCESS YOUR INFORMATION?
When you fill out the forms available on our website or fill out the stay registration forms at reception, your personal data (such as name, e-mail, telephone number or address) are collected by AP HOTELS & RESORTS and try to respond to the your questions, requests or to provide you with information.

If you register for one of our events, some of your personal data may be shared with organizers of/or with other participants.

By providing us with your contact details, AP HOTELS & RESORTS may contact you for marketing purposes related to the provided you have consented to the processing of your personal data for this purpose. If you consent, you will receive market e-mail communications. You may at any time object to this data processing.

The personal data you provide us will also be processed for the purposes indicated at the time of collection. Your essential condition for AP HOTELS & RESORTS to process your personal data for the aforementioned purposes; however, if you choose not to consent, your visit and use of our website will not be affected.

HOW LONG DO WE KEEP YOUR INFORMATION?
Our policy is to retain data only for the period necessary to fulfill the purposes for which it was collected. However, in certain cases we may keep the data for longer periods, namely when required.

WHAT ARE YOUR RIGHTS?
At any time, you can:

1. Request access to the information we hold about you As the holder of personal data, you have the right to obtain confirmation as to whether or not they are being processed and, if applicable, to access your personal data and access to the provided information

2. Request rectification of information if it is inaccurate or incomplete As the holder of personal data, you have the right for AP HOTELS & RESORTS, without undue delay, to rectify inaccurate or incomplete data concerning you.

3. Request the erasure of your personal data As the holder of personal data, you have the right to request AP HOTELS to erase your data, without undue delay, and AP HOTELS has the obligation to erase your personal data, without undue delay, apply, namely, one of the following reasons:

The. Personal data are no longer necessary for the purpose for which they were collected or processed;
B. You withdrew your consent to the processing of data (in cases where the processing is based on consent) and there is no basis for said processing;
w. You object to the processing and there are no overriding legitimate interests that justify the processing.

4. Request limitation of the processing of your personal data As the data subject, you have the right to request AP HOTELS to limit the processing of your data if one of the following situations applies, namely:

The. Challenge the accuracy of the personal data, during a period that allows AP HOTELS & RESORTS to verify its accuracy;
B. The data processing is lawful and the data subject opposes the deletion of personal data and requests, in return, its use;
w. AP HOTELS & RESORTS no longer needs personal data for processing purposes, but these data are required by the holder for the declaration, exercise or defense of a right in a judicial process;
d. If you have objected to the treatment, until the legitimate reasons of the person responsible for the treatment are verified, these prevail over the data.

5. Oppose the processing of your personal data In cases where the processing of data is carried out for the purpose of the interests pursued by AP HOTELS & RESORTS, or the processing of data is carried out for the purposes of direct marketing or definition of the same, the at any time, object to the processing of your personal data.

6. If the treatment depends on your consent, you have the right to withdraw it If consent is legally necessary for personal processing, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness based on in the previously given consent nor the subsequent processing of the same data, based on another legal basis, and the fulfillment of the contract or the legal obligation to which AP HOTELS & RESORTS are subject.

If you wish to exercise any of your rights, you must contact us, in writing, via the email gpd@ap-hotelsresorts.com sent to the above address.

You may be asked to provide proof of your identity to ensure that the sharing of personal data is only done by your

You should bear in mind that in certain cases (for example, due to legal requirements) your request cannot be satisfied immediately, so you will be informed of the measures taken in this regard, within a period of one month from the moment the request is made.

You also have the right to file a complaint with the National Data Protection Commission https://www.cnpd.pt/.

SECURITY AND CONFIDENTIALITY
We strive to keep your data secure, and we employ appropriate security measures to secure your personal data and prevent access by unauthorized persons. We subject our systems and security policies to review to ensure that data is safe and secure. However, the transmission of information over the Internet is not co-secure, and we cannot absolutely guarantee the security of information transmitted through our site.

We also respect the confidentiality of your information. As such, we do not sell, distribute or otherwise commercially disclose your information to any entity. We will only communicate your data to third parties in the event that such communication is necessary for the provision of services or due to legal obligation.

AP HOTELS & RESORTS is committed to keeping your information confidential in accordance with this applicable Privacy Policy.

IN CASE OF DOUBT
If you still have any doubts regarding the processing of your personal data, or if you wish to exercise any of your rights, please contact us:

Email: gpd@ap-hotelsresorts.com

Please note that AP HOTELS & RESORTS will occasionally update this Privacy Policy. We periodically request this document on our website to keep up to date.